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Air Charter Service was asked to fly PPE for the employees of several major fast food chains from 中国 to the 美国 during the Covid-19 p和emic, after the client struggled to confirm a charter through their usual broker. When the airline we booked through revealed at the last minute that they were unable to transport all of the freight as promised, we sprung into action to ensure the PPE was still transported on time.

PPE,芝加哥

Air Charter Service was asked to fly PPE for the employees of several major fast food chains from 中国 to the 美国 during the Covid-19 p和emic, after the client struggled to confirm a charter through their usual broker. When the airline we booked through revealed at the last minute that they were unable to transport all of the freight as promised, we sprung into action to ensure the PPE was still transported on time.

我们的解决方案

路线: Guangzhou > Chicago

飞机: 各种各样的

We originally sourced a Boeing B757-200 that was competitively priced 和 had the capacity to accommodate the large consignment; however, the day before the flight the airline admitted it didn’t have the necessary permits to transport more than one-third of the shipment in the aircraft’s cabin. Using the combined expertise 和 contacts of ACS’ global network of offices, our team worked tirelessly to secure space for the remaining cargo on several scheduled 和 chartered flights departing for Chicago.

更精细的细节

24小时个人化服务: Our team worked around-the-clock to resolve the situation 和 meet the client’s tight deadline, keeping in contact with them throughout to provide reassurance 和 updates.

内部知识: The client originally wanted to fly from Shanghai, but we knew that the airport there was experiencing major h和ling issues due to overwhelming dem和 和 recommended Guangzhou as an alternative.

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